Last updated: : 05-30-2025

‍At QUAI.CA, we are committed to protecting the personal information we collect, use, and retain as part of our operations. This Privacy Policy is intended to inform you of how we ensure the confidentiality, security, and transparency of your information, in accordance with applicable laws.

1. Collection of Personal Information

We may collect the following information :
- First and last name
- Email address
- Phone number
- Address (or project location)Information about your project or quote request
- Browsing data (cookies, IP address, device type, etc.)

This information is collected when you :

- Fill out a form (quote request, contact, newsletter)
- Browse our website
- Contact us by email, phone, or other means

2. Use of Information

Personal information is used for the following purposes :
- Responding to your requests and quote submissions
- Communicating with you about your project or our services
- Improving our website and services
- Managing customer relationships
- Fulfilling legal obligations

3. Consent

By providing your personal information, you consent to its collection, use, and retention as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

4. Sharing with Third Parties

We do not sell or rent your personal information. However, we may share it with trusted service providers or partners who help us deliver our services (e.g., web hosting, marketing tools, CRM), and only to the extent necessary. These providers are required to protect your data in accordance with standards equivalent to ours.

5. Retention and Security

Personal information is retained only as long as necessary for the purposes outlined or as required by law.We implement reasonable technical, administrative, and physical safeguards to protect your information.

6. Your Rights

You have the right to :
- Access your personal information
- Correct inaccurate information
- Withdraw your consent
- Request deletion of your personal data (subject to legal conditions)
- Be informed of any privacy incident affecting your data

To exercise these rights, contact us at : info@quai.ca

7. Cookies

Our website may use cookies to :
- Analyze site traffic
- Personalize your browsing experience
- Improve website performance
You can configure your browser to refuse cookies, though this may affect your experience on the site.

8. Changes to This Policy

This policy may be updated from time to time. Any changes will be posted on this page with the updated date. By continuing to use our website, you accept the updated policy.

If you have any questions or concerns about this policy, feel free to contact us at : info@quai.ca
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